Phone: 07771 870731

Mark Stanley: Programme Manager

Mark helps organisations reduce operational cost and improve customer service by improving their operating models and information management.

He designs and delivers £multi-million IT-enabled business change and transformation programmes.

Recent achievements

Redesigned project delivery and PMO at BMC. Helped pitch and win 2 major accounts (Talk Talk and Hastings Insurance) worth in excess of £10m. Personally delivered Hastings BPO programme.

Transformed Allianz from sending paper policies into a low-cost, fast, flexible, personalised multi-channel model that promotes intelligent cross-selling for a new online insurance brand: Your Cover.

Saved London Borough of Hackney £7m with enterprise-wide information management programme and new Target Operating Model (TOM) involving e-postroom, EDRMS, hot-desks and home-working.


  • Providing leadership and direction
  • Understanding and managing complexity, uncertainty and change
  • Stakeholder communication and balancing competing priorities
  • Analysis and creative problem solving
  • Bridging the gap between IT and business colleagues


  • Programme management
  • Target Operating Model design
  • Problem review / analysis
  • Supplier selection
  • Project management
  • Business case development
  • Options analysis
  • IT and service procurement


  • Positive
  • Collaborative
  • Focused
  • Calm
  • Resilient
  • Concise

Career summary

Phone: 07771 870731